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Cross Country Cafe promises that you’ll enjoy every sip of the coffee they offer. They will always work hard to make sure that you enjoy what you purchase from them. As such, if you don’t like your purchase for any reason, you can return it for an exchange or refund within 15 days. However, K-Cup coffee products are not eligible for a cash refund - you can only exchange.
To start the return process, you should contact Cross Country Cafe before sending your items back. They will let you know the return process and help you with the exchange or refund, depending on what you want to do.
Cross Country Cafe promises that you won’t find any better prices than theirs on gourmet coffee and K-cup coffee products. And if you should, let them know and they will match the price. If you find the current price on an identical, same box count size, in-stock Keurig brewers or K-Cup pods from any other online retailer, they will match the price on an existing order.
All you need to do is send an email filing your claim. You should include the link to the product, and you should receive a response in about two days. However, this guarantee excludes special orders, clearance items, discontinued items, expired products, open-box merchandise, and free offers.
Cross Country Cafe has been a distributor of fine gourmet coffee, K-cup pods, and more since 2009. They will deliver coffee and Keurig accessories directly to your doorstep, as well as offer tons of coffee advice and information.
If you have any questions about orders or products you can check out the FAQ section on the Cross Country Cafe website. If you can’t find your answer there, you can fill out the contact form or give them a call at 1-888-774-6939.